Competition Terms & Conditions

1 Eligibility

• Competitions are open to UK residents aged 18 or over, unless a specific competition states otherwise.
• Entrants under 18 must have permission from a parent or legal guardian.
• Employees, volunteers, contractors, and immediate family members of DCRFM are not eligible to enter.
• DCRFM reserves the right to request proof of age, identity, or eligibility at any time.

2 How to Enter

• Entry methods (e.g. phone, text, online form, social media) will be clearly stated for each competition.
• Only entries received during the advertised competition period will be valid.
• Standard network charges may apply for calls, texts, or data usage.
• Entrants may only submit entries using their own personal details.
• Automated, bulk, or third-party entries are not permitted.

3 Winner Selection

• Winners will be selected either at random, where the competition is a prize draw, or by a judging panel, where skill, creativity, or performance is required.
• The method of winner selection will be stated in the competition description.
• The decision of DCRFM (and any appointed judges) is final and no correspondence will be entered into.

4 Contacting Winners

• Winners will be contacted using the details provided at the time of entry (e.g. phone number, email address, social media account).
• If a winner cannot be reached or does not respond within the timeframe specified in the competition rules, DCRFM reserves the right to select an alternative winner.
• DCRFM is not responsible for incorrect contact details supplied by entrants.

5 Prizes

• Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash unless explicitly stated.
• DCRFM reserves the right to substitute a prize of equal or greater value if the original prize becomes unavailable.
• Where prizes are supplied by third parties, DCRFM is not responsible for delivery or fulfilment, warranty or quality issues, or any changes made by the prize provider.
• Prizes must be claimed within the timeframe stated; unclaimed prizes may be withdrawn.

6 Fair Play & Disqualification

DCRFM reserves the right to disqualify any entrant who:

• Provides false or misleading information.
• Attempts to manipulate or interfere with the competition.
• Submits entries that breach the competition rules.
• Behaves in a way that is abusive, unlawful, or contrary to the spirit of fair competition.

DCRFM may also cancel or void entries if technical issues, fraud, or misconduct are suspected.

7 Publicity & Use of Names

• By entering, participants agree that DCRFM may announce their name, town, and entry details on air, online, and across social media.
• Winners may be asked to participate in reasonable publicity activities.
• Any additional publicity (e.g. photos, interviews) will only take place with the winner's consent.

8 Data Protection & Privacy

• Personal data collected during competitions will be used solely for the administration of the competition and prize fulfilment.
• Data will not be shared with third parties unless required to deliver the prize.
• All personal information is managed in accordance with UK GDPR and DCRFM's Privacy Policy.
• Entrants may request deletion of their data after the competition has concluded.

9 Technical Issues

DCRFM is not responsible for:

• Network failures
• Technical malfunctions
• Delayed or lost entries
• Website or platform outages

Proof of sending does not constitute proof of receipt.

10 Changes, Cancellation & Force Majeure

• DCRFM reserves the right to amend, suspend, or cancel a competition at any time if circumstances require it.
• If a competition is cancelled, DCRFM is not obliged to award any prize.
• DCRFM will not be liable for events outside its reasonable control, including but not limited to strikes, pandemics, weather events, or technical failures.

11 Liability

• DCRFM accepts no responsibility for any loss, damage, injury, or disappointment suffered by entrants as a result of participating in a competition or accepting a prize.
• Nothing in these Terms & Conditions limits liability for death or personal injury caused by negligence.